General Terms of Sale and Use



Access to the site is reserved for adults. The company (Armagnac de Muret) reserves the right to request proof of age from the user.

Access to the site is restricted to individuals connecting from within French territory. If you do not meet this criterion, you are responsible for ensuring that the legislation of the country from which you are connecting allows such access.

Access to the site and its use is intended for strictly private and personal use. You agree not to use this site and the information or data contained therein for commercial, political, advertising purposes, or any form of commercial solicitation, including the sending of unsolicited emails.


These Terms of Use for the site are governed by French law.



These provisions apply to the sale of products by (The Armagnac de Muret Company) by mail or by phone.

Our offers are reserved for individual customers.

The sale of alcohol to persons under 18 years of age is prohibited; you confirm that you are 18 years or older. You guarantee that the person receiving the delivery is 18 years or older.

In accordance with the provisions of Article L.3342-1 of the Public Health Code, the Company reserves the right to ask you to prove your identity and age.

Our offers are valid within the time limits indicated and subject to stock availability.

Orders are final only upon receipt of full payment by the customer.


By placing an order, you acknowledge having read these GTS and agree to be bound by them.

The GTS may be modified at any time. You are bound by each modification and must regularly visit this website to check the version of the applicable general terms.


Prices are those indicated on the site at the time of the order. They are in Euros and include applicable taxes and duties. Delivery costs are separate (see below). They apply for the validity period mentioned in the commercial offers. Products are invoiced based on the rate in effect at the time of order registration.

The customer pays for the order by check, bank transfer, or credit card (CB, Visa, and MasterCard, providing the card number, expiration date, and cardholder name) or via Paypal before any delivery.


Upon receipt of full payment of the price by the customer, the ordered products (hereinafter referred to as “Products”) are shipped within 48 working hours, from the date of order receipt.

In case the goods are not delivered within 10 working days after placing the order, the customer is requested to inform (The Armagnac de Muret Company).

The delivery of Products is accompanied by the final invoice detailing the amount of VAT, the GTS, and a standard withdrawal form.

Delivery costs vary depending on the delivery method selected by the customer and are indicated (specify the location ON THE SITE: on the product, at the time of order).

The customer must check the delivery address on the order confirmation. For some deliveries, the carrier will contact the customer to confirm the appointment before arrival. It is therefore important that the provided contact details are valid, and the contact person is available.

We deliver in France. We deliver to (list countries: Europe, non-Europe) within the limit of XX Products.


@Henril, it’s up to you based on who delivers (you, a chosen carrier).

Upon receipt of the Products, the customer becomes fully responsible; the transfer of possession entails the transfer of risks.

The customer must check the weight and content of the package upon arrival and, in writing at the time of delivery, on the form provided by the carrier, make customary reservations for any anomaly, then notify the company (Armagnac de Muret) by email and by registered letter with acknowledgment of receipt within 48 hours following receipt of the package. Otherwise, the customer will be deemed to have taken full possession of the goods and the associated risks.

In case of breakage or damage during delivery, if appropriate reservations have been made at delivery and if (Armagnac de Muret Company) has been informed within the aforementioned period, a new delivery will be made, or the price will be refunded.


The customer has a right of withdrawal that can be exercised without having to provide reasons or pay penalties. This withdrawal period expires fourteen (14) calendar days after the day the customer, or a third party designated by the customer other than the carrier, physically takes possession of the Products.

The right of withdrawal is exercised by notifying:

by postal mail to the Postal Address: To be completed
or by email: Email to be completed
The customer must return or hand over the Products to (Armagnac de Muret Company), complete, unopened, and unused, in their original intact packaging, and if possible accompanied by their original transport packaging, to the address above, without undue delay and, in any case, no later than fourteen days after communicating the decision to withdraw from this contract. This period is deemed to be respected if the goods are returned before the expiration of the fourteen-day period. In the absence of the return of the products within fourteen (14) days following the communication by yourself of your decision to withdraw, no refund can be made.

The customer bears the cost and risk of returning the Products. In case of depreciation of the Products resulting from manipulations other than those necessary to establish their nature, characteristics, and proper functioning, the customer’s liability may be engaged.

It is specified that this return must be made respecting the constraints related to the nature of the products and under appropriate conditions, namely, in particular, packaging and a mode of transport perfectly adapted to the products to ensure their perfect conservation.

In the event of withdrawal and subject to receipt of the Products by (The Armagnac de Muret Company), the customer will be reimbursed the amount of the invoice without undue delay and, at the latest, within eight (8) days from the day when (The Armagnac de Muret Company) received the Products. The means of payment used for the refund will be that indicated by the customer on the withdrawal form or, failing that, that used by the customer when paying for the Products.


The contractual obligations of the Company will be automatically suspended, and its liability released in the event of force majeure (as defined by Article 1218 of the Civil Code and case law) preventing the delivery of the order. Beyond one month from the date of the order, the customer has the option to cancel it. The customer will be fully refunded (including shipping costs).

(Armagnac de Muret Company) will inform the customer of the occurrence of such a fortuitous event or force majeure within 10 working days from the date of the event.

Moreover, the Company cannot be held responsible for an interruption of connection, server failure, electrical problems, or other issues related to the Internet computer network.

Finally, the Company’s liability cannot be engaged if the delivered Products are stored or consumed/used in abnormal or incompatible conditions with their nature.


Excessive alcohol consumption is dangerous for health and must be consumed in moderation.

The sale of alcohol is prohibited to minors; any customer ordering Armagnac from Chai de Muret undertakes to be 18 years old at the date of the order.

Consuming alcoholic beverages during pregnancy can have serious consequences for the health of the child.



The Products must be stored, handled, and consumed in accordance with the general rules applicable to alcoholic beverages and in accordance with the customs and any instructions accompanying the Product or appearing on the Site.

In accordance with the law, the customer benefits from the legal conformity guarantee provided for in Articles L. 217-3 to L. 217-17 of the Consumer Code and the guarantee for defects in the thing sold under the conditions provided for in Articles 1641 to 1648 of the Civil Code.

In accordance with the appendix to Article D. 211-2 of the Consumer Code, the following box is reproduced:

The consumer has a period of two years from the delivery of the goods to obtain the implementation of the legal conformity guarantee in the event of a defect in conformity. During this period, the consumer is only required to establish the existence of the defect in conformity and not the date of its appearance.

When the sales contract for the goods provides for the supply of digital content or a digital service continuously over a period exceeding two years, the legal guarantee applies to this digital content or digital service throughout the expected supply period. During this period, the consumer is only required to establish the existence of the defect in conformity affecting the digital content or digital service and not the date of its appearance.

The legal conformity guarantee obliges the professional, where applicable, to provide all necessary updates to maintain the conformity of the goods.

The legal conformity guarantee gives the consumer the right to repair or replace the goods within thirty days following his request, without cost and without major inconvenience to him.

If the goods are repaired under the legal conformity guarantee, the consumer benefits from a six-month extension of the initial guarantee.

If the consumer requests the repair of the goods but the seller imposes replacement, the legal conformity guarantee is renewed for a period of two years from the date of replacement of the goods.

The consumer can obtain a reduction in the purchase price by keeping the goods or terminate the contract by being fully reimbursed upon return of the goods if:

  1. The professional refuses to repair or replace the goods;
  2. Repair or replacement of the goods takes place after a period of thirty days;
  3. Repair or replacement of the goods causes a major inconvenience to the consumer, particularly when the consumer permanently bears the costs of taking back or removing the non-conforming goods, or if the consumer bears the costs of installing the repaired or replacement goods;
  4. The non-conformity of the goods persists despite the unsuccessful attempt to bring the goods into conformity by the seller.

The consumer also has the right to a reduction in the price of the goods or the resolution of the contract when the defect in conformity is so serious that it justifies an immediate reduction in price or the resolution of the contract. The consumer is not required to request the repair or replacement of the goods beforehand.

The consumer does not have the right to cancel the sale if the defect in conformity is minor.

Any immobilization period of the goods for their repair or replacement suspends the guarantee that remained in force until the delivery of the goods in good condition.

The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the Consumer Code.

The seller who in bad faith obstructs the implementation of the legal conformity guarantee incurs a civil fine of a maximum amount of 300,000 euros, which can be increased to 10% of the average annual turnover (Article L. 241-5 of the Consumer Code).

The consumer also benefits from the legal guarantee of hidden defects in accordance with Articles 1641 to 1649 of the Civil Code, for a period of two years from the discovery of the defect. This guarantee gives the right to a price reduction if the goods are kept or a full refund against the return of the goods.

It is specified that no commercial guarantee is offered in addition to the legal guarantees.

If the delivered Products are not in conformity with the ordered Products, or if they have hidden defects, the customer must contact (indicate the email address to contact) within 72 hours of receiving the order to notify the non-conformity or hidden defects of the Product(s).

The Products must be returned at our expense, complete, not consumed or opened (except in the case of hidden defects), in their original intact packaging (except in the case of hidden defects), and, as far as possible, accompanied by their original packaging. The packaging and mode of transport must be perfectly adapted to the Products to guarantee their integrity. To allow us to identify the return, it must be accompanied by the return slip and a copy of the invoice.


In case of difficulties in the application of these GTS, the parties will in good faith seek an amicable solution.

The customer is committed to contacting (Armagnac de Muret Company) by telephone. In case of failure of negotiations, this contract is subject to French law. Any dispute arising in the execution or interpretation of this contract will be brought before the court of the seller’s registered office.

46 rue de Varenne 75007 Paris, France
1130 route de Gaube 40190 Perquie, France
Tél    +33 (0) 5 58 03 31 21 
SMS +33 (0) 6 86 10 75 51

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46 rue de Varenne 75007 Paris, France
1130 route de Gaube 40190 Perquie, France
Tél    +33 (0) 5 58 03 31 21 
SMS +33 (0) 6 86 10 75 51