General Terms of Sale and Use

• TERMS OF USE (TOU)

ACCESS TO THE WEBSITE

Access to the site is reserved for adults. The company (Armagnac de Muret) reserves the right to request proof of age from the user.

Access to the site is restricted to individuals connecting from within French territory. If you do not meet this criterion, you are responsible for ensuring that the legislation of the country from which you are connecting allows such access.

Access to the site and its use is intended for strictly private and personal use. You agree not to use this site and the information or data contained therein for commercial, political, advertising purposes, or any form of commercial solicitation, including the sending of unsolicited emails.

APPLICABLE LAW

These Terms of Use for the site are governed by French law.

• GENERAL TERMS OF SALE (GTS)

ARTICLE 1. APPLICATION OF THE GTS

These provisions apply to the sale of products by (The Armagnac de Muret Company) by mail or by phone.

Our offers are reserved for individual customers.

The sale of alcohol to persons under 18 years of age is prohibited; you confirm that you are 18 years or older. You guarantee that the person receiving the delivery is 18 years or older.

In accordance with the provisions of Article L.3342-1 of the Public Health Code, the Company reserves the right to ask you to prove your identity and age.

Our offers are valid within the time limits indicated and subject to stock availability.

Orders are final only upon receipt of full payment by the customer.

ARTICLE 2. ACCEPTANCE OF THE GTS

By placing an order, you acknowledge having read these GTS and agree to be bound by them.

The GTS may be modified at any time. You are bound by each modification and must regularly visit this website to check the version of the applicable general terms.

ARTICLE 3. PRICES AND PAYMENT TERMS

Prices are those indicated on the site at the time of the order. They are in Euros and include applicable taxes and duties. Delivery costs are separate (see below). They apply for the validity period mentioned in the commercial offers. Products are invoiced based on the rate in effect at the time of order registration.

The customer pays for the order by check, bank transfer, or credit card (CB, Visa, and MasterCard, providing the card number, expiration date, and cardholder name) or via Paypal before any delivery.

ARTICLE 4. DELIVERY

Upon receipt of full payment of the price by the customer, the ordered products (hereinafter referred to as “Products”) are shipped within 48 working hours, from the date of order receipt.

In case the goods are not delivered within 10 working days after placing the order, the customer is requested to inform (The Armagnac de Muret Company).

The delivery of Products is accompanied by the final invoice detailing the amount of VAT, the GTS, and a standard withdrawal form.

Delivery costs vary depending on the delivery method selected by the customer and are indicated (specify the location ON THE SITE: on the product, at the time of order).

The customer must check the delivery address on the order confirmation. For some deliveries, the carrier will contact the customer to confirm the appointment before arrival. It is therefore important that the provided contact details are valid, and the contact person is available.

We deliver in France. We deliver to (list countries: Europe, non-Europe) within the limit of XX Products.

ARTICLE 5. TRANSFER OF RISKS

@Henril, it’s up to you based on who delivers (you, a chosen carrier).

Upon receipt of the Products, the customer becomes fully responsible; the transfer of possession entails the transfer of risks.

The customer must check the weight and content of the package upon arrival and, in writing at the time of delivery, on the form provided by the carrier, make customary reservations for any anomaly, then notify the company (Armagnac de Muret) by email and by registered letter with acknowledgment of receipt within 48 hours following receipt of the package. Otherwise, the customer will be deemed to have taken full possession of the goods and the associated risks.

In case of breakage or damage during delivery, if appropriate reservations have been made at delivery and if (Armagnac de Muret Company) has been informed within the aforementioned period, a new delivery will be made, or the price will be refunded.

ARTICLE 6. RIGHT OF WITHDRAWAL

The customer has a right of withdrawal that can be exercised without having to provide reasons or pay penalties. This withdrawal period expires fourteen (14) calendar days after the day the customer, or a third party designated by the customer other than the carrier, physically takes possession of the Products.

The right of withdrawal is exercised by notifying:

by postal mail to the Postal Address: To be completed
or by email: Email to be completed
The customer must return or hand over the Products to (Armagnac de Muret Company), complete, unopened, and unused, in their original intact packaging, and if possible accompanied by their original transport packaging, to the address above, without undue delay and, in any case, no later than fourteen days after communicating the decision to withdraw from this contract. This period is deemed to be respected if the goods are returned before the expiration of the fourteen-day period. In the absence of the return of the products within fourteen (14) days following the communication by yourself of your decision to withdraw, no refund can be made.

The customer bears the cost and risk of returning the Products. In case of depreciation of the Products resulting from manipulations other than those necessary to establish their nature, characteristics, and proper functioning, the customer’s liability may be engaged.

It is specified that this return must be made respecting the constraints related to the nature of the products and under appropriate conditions, namely, in particular, packaging and a mode of transport perfectly adapted to the products to ensure their perfect conservation.

In the event of withdrawal and subject to receipt of the Products by (The Armagnac de Muret Company), the customer will be reimbursed the amount of the invoice without undue delay and, at the latest, within eight (8) days from the day when (The Armagnac de Muret Company) received the Products. The means of payment used for the refund will be that indicated by the customer on the withdrawal form or, failing that, that used by the customer when paying for the Products.

ARTICLE 6. LIABILITY – FORCE MAJEURE

The contractual obligations of the Company will be automatically suspended, and its liability released in the event of force majeure (as defined by Article 1218 of the Civil Code and case law) preventing the delivery of the order. Beyond one month from the date of the order, the customer has the option to cancel it. The customer will be fully refunded (including shipping costs).

(Armagnac de Muret Company) will inform the customer of the occurrence of such a fortuitous event or force majeure within 10 working days from the date of the event.

Moreover, the Company cannot be held responsible for an interruption of connection, server failure, electrical problems, or other issues related to the Internet computer network.

Finally, the Company’s liability cannot be engaged if the delivered Products are stored or consumed/used in abnormal or incompatible conditions with their nature.

ARTICLE 7. CONSUMER PROTECTION

Excessive alcohol consumption is dangerous for health and must be consumed in moderation.

The sale of alcohol is prohibited to minors; any customer ordering Armagnac from Chai de Muret undertakes to be 18 years old at the date of the order.

Consuming alcoholic beverages during pregnancy can have serious consequences for the health of the child.

ARTICLE 8. LEGAL WARRANTIES

The Products must be stored, handled, and consumed in accordance with the general rules applicable to alcoholic beverages and in accordance with the customs and any instructions accompanying the Product or appearing on the Site.

In accordance with the law, the customer benefits from the legal conformity guarantee provided for in Articles L. 217-3 to L. 217-17 of the Consumer Code and the guarantee for defects in the thing sold under the conditions provided for in Articles 1641 to 1648 of the Civil Code.

In accordance with the appendix to Article D. 211-2 of the Consumer Code, the following box is reproduced:

It is specified that no commercial guarantee is offered in addition to the legal guarantees.

If the delivered Products are not in conformity with the ordered Products, or if they have hidden defects, the customer must contact (indicate the email address to contact) within 72 hours of receiving the order to notify the non-conformity or hidden defects of the Product(s).

The Products must be returned at our expense, complete, not consumed or opened (except in the case of hidden defects), in their original intact packaging (except in the case of hidden defects), and, as far as possible, accompanied by their original packaging. The packaging and mode of transport must be perfectly adapted to the Products to guarantee their integrity. To allow us to identify the return, it must be accompanied by the return slip and a copy of the invoice.

ARTICLE 9. DISPUTES – APPLICABLE LAW

In case of difficulties in the application of these GTS, the parties will in good faith seek an amicable solution.

The customer is committed to contacting (Armagnac de Muret Company) by telephone. In case of failure of negotiations, this contract is subject to French law. Any dispute arising in the execution or interpretation of this contract will be brought before the court of the seller’s registered office.